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 The Old Dispensary  NHS Practice Website





Dear Patient


We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us. We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.


We aim to keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

The new guidance from the JCVI on the period between doses also means that we will be to get the maximum benefit for the most people in the shortest possible time and will help save lives.

The large increase in Covid cases hospitals are seeing and the emergence of a new variant of the virus also shows that we cannot let our guard down now and even those who have received a vaccine still need to follow social distancing guidance.


Please do not contact the surgery or the hospital to seek a vaccine, we will contact you in the order that the NHS has instructed us to:

1- Residents in a care home for older adults Staff working in care homes for older adults

2- All those 80 years of age and over: All patients registered at The Old Dispensary aged 80 and over should either have had their first dose of the vaccine or have an appointment to receive their first dose of the vaccine. If you or a registered family member aged 80 or over have not received an appointment and would like one please contact us. We do NOT have any vaccine at the surgery so for now all appointments will be at St. Leonard's Hospital, Ringwood Road, BH24 2RR. 

2-Frontline Health and social care workers:  This includes but is not limited to: • staff working on the vaccination programme • staff who have frequent face-to-face contact with patients and who are directly involved in patient care in either secondary or primary care, mental health, urgent and emergency care and community settings • those working in independent, voluntary and non-standard healthcare settings such as hospices, and community-based mental health or addiction services • laboratory, pathology and mortuary staff • those working for a sub-contracted provider of facilities services such as portering or cleaning • temporary, locum or ‘bank’ staff, including those working in the COVID-19 vaccination programme, students, trainees and volunteers who are working with patients • frontline social care workers directly working with vulnerable people who need care and support irrespective of where they work (for example in hospital, people’s own homes, day centres, or supported housing); or who they are employed by (for example local government, NHS, independent sector or third sector). Unfortunately at this time teachers and police workers are NOT included. PLEASE DO NOT PHONE THE SURGERY - Email us at  with written proof of your role and someone will contact you in due course.

3- All those 75 years of age and over - we are currently in the process of contacting this group  

4- All those 70 years of age and over

4- Clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age): 

  • have had an organ transplant, are having chemotherapy or antibody treatment for cancer, including immunotherapy, are having an intense course of radiotherapy (radical radiotherapy) for lung cancer

  • are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)

  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)

  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine

  • have been told by a doctor you have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)

  • have a condition that means you have a very high risk of getting infections (such as SCID or sickle cell)

  • are taking medicine that makes you much more likely to get infections (such as high doses of steroids or immunosuppressant medicine)

  • have a serious heart condition and are pregnant

  • have a problem with your spleen or your spleen has been removed (splenectomy)

  • are an adult with Down's syndrome

  • are an adult who is having dialysis or has severe (stage 5) long-term kidney disease

  • have been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of your needs


 5- All those 65 years of age and over


6- Adults aged 16 to 65 years in an at risk group:

  • have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis)
  • have heart disease (such as heart failure)
  • have diabetes
  • have chronic kidney disease
  • have liver disease (such as hepatitis)
  • have a condition affecting the brain or nerves (such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy)
  • have a condition that means they have a high risk of getting infections
  • are taking medicine that can affect the immune system (such as low doses of steroids)
  • are very obese (a BMI of 40 or above)


7- All those 60 years of age and over

8- All those 55 years of age and over

9-All those 50 years of age and over



Please follow lockdown rules. 1 in 3 people with covid-19 don’t have symptoms and could pass it on without knowing. Stay Home. Protect the NHS. Save Lives. Thanks.

Image may contain: one or more people, text that says "HM Government NHS CORONAVIRUS STAY HOME TO SAVE LIVES The new COVID-19 variant is spreading fast. We all need to stay home. STAY HOME PROTECT THE NHS SAVE LIVES"

     If you have any coronavirus symptoms:a high temperature

a new, continuous cough

a loss of, or change to, your sense of smell or taste
Get a test and stay at home


Thank you for your patience

Flu Vaccine

24/11/2020 - Further to the Government's announcement that the flu vaccine will be available for all 50-64 year olds we would ask that all registered patients aged between 50 and 64  who would like to have the free flu vaccine please contact one of the local pharmacies as we have now exhausted our supplies at the surgery - many thanks.


All GP surgeries have been advised to move towards a telephone based service and to reduce face to face contact in a bid to slow the spread of coronavirus in the community but we are OPEN and our GPs and nurses are here as usual.  

During these unprecedented times our absolute aim here at the surgery is to keep our patients and our staff safe.  We have adapted to a new way of working in order to achieve this. We are now becoming busier and we thank everyone for their patience and understanding during this time.  If you can't get through on the phone at first we ask that you wait 10 minutes and try again. We are seeing patients with pre-booked appointments but ask that you do not come to the surgery if you do not have an appointment. Due to social distancing measures we are unable to have as many staff in the building as we would usually have.

For now the front door to the surgery remains closed as we need to limit the amount of people in the building.  There is an intercom system to the left of the front door and the receptionist can be contacted via this system.

If you have an appointment to see the nurse you will be asked to go to the back door where there is direct access to hand sanitiser and the nurse's room, we ask that you wear a face covering please.  The nurse will be wearing PPE. We have had a small shelter built at the rear of the building.

If you have an appointment with the GP you will be able to enter via the front door, you will need to wear a face covering and use the provided hand sanitiser.  We have spaced out our appointments so no more than one person should be waiting at any time. You will be able to sit and wait directly outside the GPs room. We have had all our seating recovered in a wipe clean fabric and these are constantly cleaned throughout the day.  The GPs clean all seating and door handles between patients.  We ask all patients to respect the 2 meter social distancing rules.  

The surgery is thoroughly cleaned every night and throughout the day.

We are happy to take ALL repeat medication requests over the phone during this time but please do NOT order your medication early.  

The Government's official coronavirus website 

We are now asking ALL patients attending the surgery for any reason to cover their nose and mouth with a scarf or equivalent.

How to wear and make a cloth face covering 


To Register at The Old Dispensary

If you live within our catchment area and wish to register please click on the 'New Patients' link on the top of the page to register online or phone us on 01202 880786.

Parking and Access

Parking is either at the far end of the Allenview public car park in Wimborne or short stay parking of one hour is directly outside the premises at 32 East Borough, Wimborne.

Wheelchair access is via the surgery rear door or via a ramp through the front door. Please let reception know if you require assistance via our intercom system to the left of the front door. 

When we are closed

The surgery is open between 8:00am and 6:30pm Monday to Friday (excluding Bank Holidays).  For any medical queries that cannot wait until the surgery is open please dial NHS 111 this is a free service from both landlines and mobiles (although if you call from a pay-as-you-go mobile you will need at least 1p credit).

Please click for information regarding MINOR INJURY UNITS AND A&E

Online Patient Access

You will need to register for this service which enables you to Book Appointments online, order Repeat Prescriptions (your medication list will be pre-filled) and view your records - please sign up here Patient Access 

Shingles Vaccine: Please click on the link to see if you are eligible for a free Shingles Vaccine Shingles Vaccine Eligibility

Pneumococcal Vaccine: Please click on the link to see if you are eligible for a free Pneumococcal Vaccine Pneumococcal Vaccine Eligibilty 

Carers Support Dorset


Discover the resources that are available to you in your caring role Carers Support Dorset

Access Mental Health

If you are struggling to cope or feel yourself nearing a breakdown

Access Mental Health can provide help Access Mental Health Website




Everything you need to know about Cervical Screening

Bowel Screening

Dorset Bowel Cancer Screening Programme

If you would like more information regarding the free Dorset Bowel Cancer Screening Programme for patients aged 55 and over please click here 

Self-Referral to Physiotherapy

Physiotherapists have skill in the assessment and treatment of injuries and conditions that affect muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, recent injuries or joint and muscular pain.

If you are suffering with a similar condition, and would like to see a physiotherapist for an assessment please complete

Wimborne Hospital NHS Physiotherapy Self Referral Form

You must be registered with The Old Dispensary

You must be 16 or over

This service is NOT available for neurological, gynaecological or respiratory condition. Your GP or nurse practitioner will refer you with a letter in their usual way.

Treatment after a recent operation: Please ask your consultant to refer to Wimborne Physiotherapy 

If you have any concerns you can always be referred to physiotherapy in the usual way with a letter from your GP, Consultant or Nurse

Live Well Dorset

Would you like to Get Active.....Lose Weight.......Stop Smoking.......Drink Less?

Click on the link for more information: Live Well Dorset 



Send us your comments or suggestions

We are always happy to receive patient comments and suggestions to try to improve the services that we provide.  Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person. 


How are we doing? Would you recommend our surgery?  

We would like your feedback on the care and treatment we give you any time you visit your GP or have contact with our practice. It doesn’t take long. Put us to the test and tell us what is working and what we can improve. Please take our Friends and Family Test which you will see on the right side of this page, in the section marked "Have Your Say"

(Site updated 15/01/2021)
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