The Old Dispensary NHS Practice Website
Change to our Practice Clinical System
In order for us to work more closely with the hospitals, ambulance staff and other healthcare providers, Dorset Clinical Commissioning Group are encouraging all GP practices to move to a single clinical system called SystmOne.
We will be changing our clinical computer system on the 7th May 2021. As we are sure you will appreciate, this is a huge undertaking and will involve a lot of planning, training and time to implement the new system.
Electronic records are now available in most of the places where you receive healthcare.
We will be changing our clinical computer system which holds all our patient electronic records to SystmOne. This system allows your full electronic record to be shared to anyone involved in your direct care, across different health care services.
Sharing your health information is important, particularly for patients with complex conditions, as it plays a vital role in delivering the best care. For further information on who we share your records with and how to opt out of sharing please see our Privacy/GDPR link at the bottom of this page.
You can find out more about SystmOne on the TPP Website here: https://www.tpp-uk.com/products/systmone
All patients who are currently signed up for online access will need to re-register via Systmonline Registration
We thank you for your cooperation and patience during this busy time
All patients aged 18 and over should now have been invited for the Covid-19 vaccination
People (adults aged 18+) can now walk in and grab a COVID-19 vaccination without needing to book an appointment in advance – just turn up! For more information please see the walk in sites here: Walk in vaccination clinics – NHS Dorset CCG
We are OPEN and our GPs and nurses are here as usual.
During these unprecedented times our absolute aim here at the surgery is to keep our patients and our staff safe. We have adapted to a new way of working in order to achieve this. We are now becoming busier and we thank everyone for their patience and understanding during this time. If you can't get through on the phone at first we ask that you wait 10 minutes and try again. We are seeing patients with pre-booked appointments but ask that you do not come to the surgery if you do not have an appointment.
For now the front door to the surgery remains closed as we need to limit the amount of people in the building. There is an intercom system to the left of the front door and the receptionist can be contacted via this system.
If you have an appointment to see the nurse you will be asked to go to the back door where there is direct access to hand sanitiser and the nurse's room, we ask that you wear a face covering please. The nurse will be wearing PPE. We have had a small shelter built at the rear of the building.
If you have an appointment with the GP you will be able to enter via the front door, you will need to wear a face covering and use the provided hand sanitiser. We have had all our seating recovered in a wipe clean fabric and these are constantly cleaned throughout the day. The GPs clean all seating and door handles between patients. We ask all patients to respect the 2 meter social distancing rules.
The surgery is thoroughly cleaned every night and throughout the day. The Old Dispensary Covid-19 Fogging Certificate
We are aware of the planned move to lifting the remaining Covid restrictions in England from the 19th of July 2021.
Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities.
We are acting very cautiously and are maintaining:
The delta variant is more transmissible and patients could come to the surgery when they are contagious.
It is our duty to do all we can to keep both our patients and our staff safe whilst we deliver our care.
Face Masks: We will NOT be issuing exemption letters to patients who fall into the exempt categories. You can download an exemption card via the following link: Face Mask Exemption Card
To Register at The Old Dispensary
If you live within our catchment area and wish to register please click on the 'New Patients' link on the top of the page to register online or phone us on 01202 880786.
Parking and Access
Parking is either at the far end of the Allenview public car park in Wimborne or short stay parking of one hour is directly outside the premises at 32 East Borough, Wimborne.
Wheelchair access is via the surgery rear door or via a ramp through the front door. Please let reception know if you require assistance via our intercom system to the left of the front door.
When we are closed
The surgery is open between 8:00am and 6:30pm Monday to Friday (excluding Bank Holidays). For any medical queries that cannot wait until the surgery is open please dial NHS 111 this is a free service from both landlines and mobiles (although if you call from a pay-as-you-go mobile you will need at least 1p credit).
You will need to register for this service which enables you to Book Appointments online (service disabled at the moment), order Repeat Prescriptions (your medication list will be pre-filled) and view your records - please sign up here Systmonline or you can also use the NHS App to book appointments, order repeat medication and see your vaccine history (including proof of Covid-19 vaccinations) NHS App
National data opt-out
The national data opt-out is a service that allows patients to opt out of their confidential patient information being used for research and planning. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research
National Data Opt-Out Information
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that the NHS can use this information to plan and improve services for all patients. The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community services, to help provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so the NHS can see what has worked best.
There are two levels of national data sharing of your information.
Type 1. Information such as your postcode and NHS number, but not your name, will be used by NHS Digital to link your records in a secure system, so your identity is protected.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download the opt out form below, complete it and return it to the practice.
Type 1 opt-out form - Download, complete and return to the practice
Type 2. Information at NHS Digital which does not reveal your identity can then also be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please follow https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/ to make your choice online, by post or by phone. GP practices are no longer manage this type of opt-out.
Patient information on GPDPR
You can find out more on the NHS website
Please see the GDPR/Privacy link at the bottom of this page for further details.
Shingles Vaccine: Please click on the link to see if you are eligible for a free Shingles Vaccine Shingles Vaccine Eligibility
Pneumococcal Vaccine: Please click on the link to see if you are eligible for a free Pneumococcal Vaccine Pneumococcal Vaccine Eligibilty
DO YOU LOOK AFTER SOMEONE?
Discover the resources that are available to you in your caring role Carers Support Dorset
If you are struggling to cope or feel yourself nearing a breakdown
If you want to access information about which infectious disease need to be off school or not - click here.
Everything you need to know about Cervical Screening
Everyone aged 60 to 74 who is registered with a GP and lives in England is automatically sent a bowel cancer screening kit every 2 years. The programme is expanding to include 56 year olds in 2021. Make sure your GP practice has your correct address so your kit is posted to the right place.
Bowel Cancer Screening
Self-Referral to Physiotherapy
Physiotherapists have skill in the assessment and treatment of injuries and conditions that affect muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, recent injuries or joint and muscular pain.
If you are suffering with a similar condition, and would like to see a physiotherapist for an assessment please complete
Wimborne Hospital NHS Physiotherapy Self Referral Form
You must be registered with The Old Dispensary
You must be 16 or over
This service is NOT available for neurological, gynaecological or respiratory condition. Your GP or nurse practitioner will refer you with a letter in their usual way.
Treatment after a recent operation: Please ask your consultant to refer to Wimborne Physiotherapy
If you have any concerns you can always be referred to physiotherapy in the usual way with a letter from your GP, Consultant or Nurse
Would you like to Get Active.....Lose Weight.......Stop Smoking.......Drink Less?
Click on the link for more information: Live Well Dorset
Send us your comments or suggestions
We are always happy to receive patient comments and suggestions to try to improve the services that we provide. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
How are we doing? Would you recommend our surgery?
We would like your feedback on the care and treatment we give you any time you visit your GP or have contact with our practice. It doesn’t take long. Put us to the test and tell us what is working and what we can improve. Please take our Friends and Family Test which you will see on the right side of this page, in the section marked "Have Your Say"
(Site updated 05/08/2021)