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 The Old Dispensary  NHS Practice Website





Dear Patient


We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us. We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.


We aim to keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

The new guidance from the JCVI on the period between doses also means that we will be to get the maximum benefit for the most people in the shortest possible time and will help save lives.  


Patients will be invited for their vaccine in the following order as advised by the JCVI:

1- Residents in a care home for older adults Staff working in care homes for older adults

2- All those 80 years of age and over AND Frontline Health and social care workers 

3- All those 75 years of age and over  

4- All those 70 years of age and over AND clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)

5- All those 65 years of age and over

6- Adults aged 16 to 65 years in an at risk group  

7- All those 60 years of age and over - you can visit to book your vaccination 

8- All those 55 years of age and over - you can visit to book your vaccination 

9- All those 50 years of age and over - we are currently contacting you by text/phone/letter or you can visit to book your vaccination

10- All those aged 40-49 years - we are currently contacting you by text/phone/letter or you can visit to book your vaccination

11- All those aged 30-39 years - we are currently contacting patients aged 35 - 39 by text/phone/letter

12- All those aged 18-29 years


If you had a 1st Pfizer covid vaccination at St Leonards at least 8 weeks ago and are awaiting a second vaccination, you can be added to the short notice list for an earlier appointment if there are spare vaccine on the day. You must be able to attend St Leonards within 30 minutes of the telephone call. To be added to the list email your telephone number to Emails will not be responded to. 


Image may contain: one or more people, text that says "HM Government NHS CORONAVIRUS STAY HOME TO SAVE LIVES The new COVID-19 variant is spreading fast. We all need to stay home. STAY HOME PROTECT THE NHS SAVE LIVES"

     If you have any coronavirus symptoms Get a test and stay at home

Please follow lockdown rules. 1 in 3 people with covid-19 don’t have symptoms and could pass it on without knowing. Stay Home. Protect the NHS. Save Lives. Thanks.


Thank you for your patience

We are due to change computer systems at the beginning of May 2021 to SystmOne:

Change to our Practice Clinical System

In order for us to work more closely with the hospitals, ambulance staff and other healthcare providers, Dorset Clinical Commissioning Group are encouraging all GP practices to move to a single clinical system called SystmOne.

We will be changing our clinical computer system on the 7th May 2021.  As we are sure you will appreciate, this is a huge undertaking and will involve a lot of planning, training and time to implement the new system. 

Please expect disruption from 30th April 2021 for a few weeks.


To help us with this phase, please order your prescriptions early if your medication is due in the first weeks of May. Ordering your medications in April/May :

  • From 30th April to 11th May 2021 we will not be issuing routine repeat prescriptions
  • If you need to order your medication for May, Please do it before 30th April. We will be happy to deal with early requests.



Appointments between 30th April and 7th May will be restricted to medically urgent appointments only.

Data Sharing

Electronic records are now available in most of the places where you receive healthcare.

We will be changing our clinical computer system which holds all our patient electronic records to SystmOne.  This system allows your full electronic record to be shared to anyone involved in your direct care, across different health care services.

Sharing your health information is important, particularly for patients with complex conditions, as it plays a vital role in delivering the best care. For further information on who we share your records with and how to opt out of sharing please click  Privacy/GDPR

You can find out more about SystmOne on the TPP Website here:


We thank you for your cooperation and patience during this busy time



All GP surgeries have been advised to move towards a telephone based service and to reduce face to face contact in a bid to slow the spread of coronavirus in the community but we are OPEN and our GPs and nurses are here as usual.  

During these unprecedented times our absolute aim here at the surgery is to keep our patients and our staff safe.  We have adapted to a new way of working in order to achieve this. We are now becoming busier and we thank everyone for their patience and understanding during this time.  If you can't get through on the phone at first we ask that you wait 10 minutes and try again. We are seeing patients with pre-booked appointments but ask that you do not come to the surgery if you do not have an appointment. Due to social distancing measures we are unable to have as many staff in the building as we would usually have.

For now the front door to the surgery remains closed as we need to limit the amount of people in the building.  There is an intercom system to the left of the front door and the receptionist can be contacted via this system.

If you have an appointment to see the nurse you will be asked to go to the back door where there is direct access to hand sanitiser and the nurse's room, we ask that you wear a face covering please.  The nurse will be wearing PPE. We have had a small shelter built at the rear of the building.

If you have an appointment with the GP you will be able to enter via the front door, you will need to wear a face covering and use the provided hand sanitiser.  We have spaced out our appointments so no more than one person should be waiting at any time. You will be able to sit and wait directly outside the GPs room. We have had all our seating recovered in a wipe clean fabric and these are constantly cleaned throughout the day.  The GPs clean all seating and door handles between patients.  We ask all patients to respect the 2 meter social distancing rules.  

The surgery is thoroughly cleaned every night and throughout the day.

The Old Dispensary Covid-19 Fogging Certificate


The Government's official coronavirus website 

We are now asking ALL patients attending the surgery for any reason to cover their nose and mouth with a scarf or equivalent.

How to wear and make a cloth face covering 


Lateral Flow Tests

Everyone can now order lateral flow tests via

Unpaid carers can now request free Personal Protective Equipment (PPE)

Unpaid carers in the Dorset Council area can now request free Personal Protective Equipment (PPE) for when they are carrying out their caring responsibilities.


A standard package includes:

  • Visors
  • Aprons
  • Face masks
  • Hand sanitiser
  • Gloves


You can order their PPE by using the link below:


The scheme is currently running until the end of June. There is no particular criteria for a carer, other than they are caring for someone and are not paid. They don’t have to be in receipt of carer’s allowance. For more information, please visit: Unpaid carers can now request free PPE - Dorset Council news


To Register at The Old Dispensary

If you live within our catchment area and wish to register please click on the 'New Patients' link on the top of the page to register online or phone us on 01202 880786.

Parking and Access

Parking is either at the far end of the Allenview public car park in Wimborne or short stay parking of one hour is directly outside the premises at 32 East Borough, Wimborne.

Wheelchair access is via the surgery rear door or via a ramp through the front door. Please let reception know if you require assistance via our intercom system to the left of the front door. 

When we are closed

The surgery is open between 8:00am and 6:30pm Monday to Friday (excluding Bank Holidays).  For any medical queries that cannot wait until the surgery is open please dial NHS 111 this is a free service from both landlines and mobiles (although if you call from a pay-as-you-go mobile you will need at least 1p credit).

Please click for information regarding MINOR INJURY UNITS AND A&E

Online Patient Access

You will need to register for this service which enables you to Book Appointments online, order Repeat Prescriptions (your medication list will be pre-filled) and view your records - please sign up here Patient Access 

Shingles Vaccine: Please click on the link to see if you are eligible for a free Shingles Vaccine Shingles Vaccine Eligibility

Pneumococcal Vaccine: Please click on the link to see if you are eligible for a free Pneumococcal Vaccine Pneumococcal Vaccine Eligibilty 

Carers Support Dorset


Discover the resources that are available to you in your caring role Carers Support Dorset

Access Mental Health

If you are struggling to cope or feel yourself nearing a breakdown

Access Mental Health can provide help Access Mental Health Website




Everything you need to know about Cervical Screening

Bowel Screening

Dorset Bowel Cancer Screening Programme

If you would like more information regarding the free Dorset Bowel Cancer Screening Programme for patients aged 55 and over please click here 

Self-Referral to Physiotherapy

Physiotherapists have skill in the assessment and treatment of injuries and conditions that affect muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, recent injuries or joint and muscular pain.

If you are suffering with a similar condition, and would like to see a physiotherapist for an assessment please complete

Wimborne Hospital NHS Physiotherapy Self Referral Form

You must be registered with The Old Dispensary

You must be 16 or over

This service is NOT available for neurological, gynaecological or respiratory condition. Your GP or nurse practitioner will refer you with a letter in their usual way.

Treatment after a recent operation: Please ask your consultant to refer to Wimborne Physiotherapy 

If you have any concerns you can always be referred to physiotherapy in the usual way with a letter from your GP, Consultant or Nurse

Live Well Dorset

Would you like to Get Active.....Lose Weight.......Stop Smoking.......Drink Less?

Click on the link for more information: Live Well Dorset 

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Send us your comments or suggestions

We are always happy to receive patient comments and suggestions to try to improve the services that we provide.  Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person. 


How are we doing? Would you recommend our surgery?  

We would like your feedback on the care and treatment we give you any time you visit your GP or have contact with our practice. It doesn’t take long. Put us to the test and tell us what is working and what we can improve. Please take our Friends and Family Test which you will see on the right side of this page, in the section marked "Have Your Say"

(Site updated 22/04/2021)
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